Warranty Claims Processing & Management

Optimize your reserves, while eliminating fraud and reducing technician turn-around times

Warranty Management Software for All Your Warranty Needs

Increase consumer confidence in your products and build loyalty. ServicePower’s integrated warranty claims management system delivers configurable claim adjudication and a customizable audit platform to meet your unique warranty requirements.

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Automate Warranty Claims

Automate Warranty Claims

Automated claim adjudication with built-in validation and audits improves efficiency and protects warranty reserves
Prevent Fraud

Prevent Fraud

Eliminate fraud with warranty adjudication and audit logic that ensures only valid claims are eligible for payment        
Reduce Claims Cost & Time

Reduce Claims Cost & Time

End-to-end claims system improves visibility and reduces the turnaround time on claim status & payment processing

Warranty Management Product Capabilities

Customizable to Meet Varying Business Requirements
Real-time Adjudication, Validation, & Audit Logic
Entitlement, Flexible Rates Logic, & Analytics
Real-time Feedback to Actuaries, Operations, and Contractors
Detect Fraud Through Invalid Claims
Deliver Bulk Communications to Servicers
Integrated Parts distributor, BOM, Registration & Contract Data
Integrated Onboarding & Credentialing

Let a Powerful Service Platform Manage Customer Claims, End-to-End

Empower technicians to focus on what matters - completing the job as quickly as possible - and make handling claims an automated, efficient process

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Warranty Management Product Highlights

Submit Claim

Submit Claim

Simple online process to submit a warranty claim based on product, customer, and service request details.

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Search Warranty Coverage

Servicers can perform a broad-based search of warranty coverage for customer assets based on common criteria such as phone number, address, and even serial number.

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Warranty Search

Search Warranty Information Search Results

Search results for warranty information based on broad-based search of warranty coverage for customer assets, based on common criteria such as phone number, address and even serial number.

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Upload Claims for Bulk Processing

When processing claims in bulk, the claims portal enables servicers to upload a single file in a pre-defined format containing multiple claims, saving the servicer time and improving efficiency

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Search Claim for Status

Servicer can search for the status of submitted claims based on dates and the claim status

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