Schedule Optimization

Maximize outcomes by ensuring that the best technician, with the right parts and information, at the least cost, is always dispatched for the job within the least amount of time

Schedule and Route Optimization

ServicePower's schedule optimization software leverages AI technology to optimize your complex service schedules in real-time based on configurable, business-driven constraints. Combined with real-time route optimization, your field workers are set up for success every time.

 

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Improved Productivity & Reduced Costs

Improved Productivity & Reduced Costs

Patented AI-based schedule optimization improves efficiency and productivity at reduced costs, while also enhancing the customer experience
Consistent Customer Outcomes

Consistent Customer Outcomes

Achieve consistent customer outcomes with higher schedule adherence, right parts, service information & technology to complete the job
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Increased Visibility

Built-in mapping and live status updates with real-time alerts and instant communication allow for seamless status and location visibility

Schedule Optimization Product Capabilities

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AI-Based Schedule Optimization based on business-driven constraints
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Real-TIme Route Optimization based on HERE.com GIS integration
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Configurable Scheduling Constraints & Management of Workforce Profiles
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Complex & Dependent Scheduling Based on Parts, Teams, etc.
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Interactive Gantt & Map View for Service Operations
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Real-time or On-demand Optimization based on SLAs, crew, parts, route, etc.
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Dashboards with interactive & editable KPIs with override capability
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Optimized Scheduling for complex workforces

Automate Technician Scheduling to Transform Your Business

Empower one of the most important aspects of your business--matching the right technicians with the right jobs--with a proactive and intelligent scheduling solution.

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Schedule Optimization Product Highlights

Technician Schedule View for Operations

Enhanced Visibility

Gantt Chart visual view allows dispatchers to monitor the progress and status of all technician tasks in real-time, throughout the day. 

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Operations Map View

Map View

The Map View depicts real-time locations of all technicians, the active routes, and the job sites.

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Service Operations Day View with Map

Side-by-side Gantt and Map View

This view combines the Gantt-view and Map-view, enabling operations to see real-time locations of technicians regarding job sites and active schedules.

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Outlook Calendar View of Technician Schedule for Operations

Calendar View

This view enables operations with a holistic view of all the jobs scheduled for the day for all technicians.

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Technician Utilization View

Resource Utilization View

This view provides % utilization of technicians through the span of a week, enabling operations to evenly distribute jobs across all technicians.

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Uber like view for service operations and customers with ETA

Real-time Technician Location View

This view enables operations to track and view locations of technicians in a real-time map. This view depicts a technician en-route to a job site.

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