When you rely on field service to run your business, not all solutions can help you accomplish your goals. Field service is typically more than simply creating work orders and dispatching technicians. ServicePower enables field services organizations to deliver faster and smarter service to their customers through a unified field service management suite. The suite consists of 8 integrated modules that drive exceptional customer experiences while improving operational performance.
The modules are:
Customer Engagement - Schedule & Route Optimization - Mobility - Contractor Management - Work Order Management - Inventory, Asset & Contract Management - Warranty Claims Management - Reporting & Analytics
ServicePower also offers managed field service expertise to perform key call center triage, technician resourcing, and work order management.