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    Intelligent Workforce Management

    Achieve total control and accountability for service delivery through intelligent and dynamically defined business rules to leverage both factory service & third-party workforces

    Seamlessly Manage Blended Workforces

    Our Intelligent Workforce Management solution optimizes field service workflows across both Factory Service and Third-Party Workforces. With access to real-time data and intelligent route optimization, your technicians can focus on delivering efficient, high-quality service.

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    Dynamic Rules Engine

    Define, add, remove, and modify service delivery rules on the fly to automate intelligent routing of jobs to maximize outcomes
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    Democratize Workforce Management

    Empower business users and stakeholders to proactively manage optimized workforces based on evolving business conditions
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    Visualize Value of Rules

    Rapidly visualize business value and report across the entirety of the blended workforce to improve and adjust service delivery

    Intelligent Workforce Management Product Capabilities

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    Customize Utilization of Factory Service and Third-Party Technicians
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    Configurable Rules Engine Based on Business Drivers
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    Real-time and Dynamic Adjustment of Service Delivery Rules
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    Comprehensive Analytics with Visualization
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    Reporting Across the Blended Workforce
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    Ability to Stack and Prioritize Rules
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    Powerful Configuration UI for Immediate Visualization
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    REST APIs for Seamless Integration

    Schedule a Workforce Management Demo

    Leveraging our Intelligent Workforce Management Solution, ServiceInsight, improves your Customer Experience, increases the capacity of your workforce, and provides greater visibility into overall business value. See how ServiceInsight can transform your field service organization with a personalized demo.

    Request a Demo
    Get In Touch

    ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. 

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