168极速赛车开奖官网网站 Field Service Software Delivering Results Quickly

Watch customer satisfaction, revenue, brand reputation, and loyalty grow while call center costs plunge as you provide today’s demanding customers with powerful, yet easy-to-use digital self-service capabilities and visibility into their work orders. With field service management software, you can take control through:

• Self-service booking
• Real-time, triggered status updates
• Proactive, customizable notifications 
• Document and photo sharing

Only ServicePower provides the ability to seamlessly define, deploy, and manage a blended workforce with employed and third-party technicians at scale. Lower your costs while increasing job acceptance rates and revenue through faster, more efficient dispatching of jobs to the best available worker.

With field service management software that has a simple yet powerful interface, you can dynamically adjust and implement prioritized service delivery rules in real-time.

Powerful reporting and analytics provide real-time KPIs for all aspects of your business and universal visibility of operations performance. Field service management software with fully customizable, real-time dashboards and drag-and-drop report generation makes it easy to gain insight into almost unlimited organizational information, such as:

• Operating margins and costs
• Efficiency and productivity reporting
• Demand and capacity mapping

Boost your first-time fix rates (up to 30%), increase field utilization and productivity, and reduce travel and associated costs with patented, AI-based, real-time, intra-day schedule optimization that ensures the best and most appropriate field rep is dispatched to a job based on:

• Skills, certification, and availability
• Traffic, weather, and dynamic route conditions to reduce windshield time

Empower your field technicians with a modern mobile workforce solution that supports the entire job lifecycle, providing a 35% increase in service jobs completed in a day. Your technicians have real-time access to tools, processes, and information.

They can manage inventory and schedules, while providing in-field payment processing that drives up customer satisfaction.

Field service management software enables your field technicians to take control and manage the unexpected changes that occur throughout their day. When problems arise in the field, technicians can quickly respond in real-time, without a call to the dispatcher.

With full self-service capabilities and a view into the field service management Gantt, they have the flexibility to triage and make schedule changes according to SLA, parts availability, and schedules.

Eliminate the time-consuming, expensive process of onboarding and credentialing third-party contractors so you can quickly realize value from these partnerships and concentrate on growing your business. With field service management software you’ll increase the visibility into the entire onboarding process, enhancing management and oversight of your new providers through alerts and notifications.

Exploit the power of your third-party service party network with intelligent management and dispatching of your contracted workforce. Customizable logic that meets your specific business requirements improves efficiency by intelligently dispatching the best available contractor based on eligibility (skills, coverage, etc.), rules (preferred suppliers, partnerships), ranking (contract costs, reject rates), scheduling logic (availability, locations).

Eliminate fraudulent claims while providing more timely claims processing with instant, web-based claims filing and processing with field service management software. You’ll improve claims processing efficiency up to 50% through customizable contractor workflows.

Claims are automatically considered against custom manufacturer rules in real time and automatically validated against parts distributors and manufacturers. Payment processing is fast and customizable.