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Resources Library
Learn more about field service management and the ServicePower advantage
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Case Studies
Siemens Boosts Workforce Productivity and Customer Satisfaction
Discover how Siemens improved workforce productivity with ServicePower's Scheduling and Claims Manag...
1331263404
White Papers & eBooks
Accelerated ROI for Contractor Service Networks
For organizations utilizing contractors, ServicePower delivers real-world benefits that global organ...
1331263405
Industry Guides
Field Service Management for Your Property Management Services
Property managers are facing a troubled economy, inflationary pressures, worker shortages, and a vol...
1331263405
Webinars
The Claims Technologies Saving You Millions
Join industry experts from ServicePower, Zurich Switzerland, Generali, and Insurtech Insights discus...
2108863405
White Papers & eBooks
Overcoming the Technician Talent Shortage in Field Service Management
Get our playbook for a step-by-step guide on how to address these challenges and deliver a field ser...
3750463405
Infographics
Food Service Equipment
Learn how to minimize equipment downtime, optimize technician schedules, parts management, and provi...
4873663405
White Papers & eBooks
Don't Let Fear of Change Derail Your FSM Goals
Fear of change in business can lead to loss of financial viability and market obsolescence. The firs...
6342463405
Analyst Papers
Field Service Excellence Drives Enhanced Customer Experiences and Outcomes
Learn valuable industry statistics from industry analyst IDC and explore how field service excellenc...
6947263406
Analyst Papers
2022 Gartner Magic Quadrant Report
Download the report to see why ServicePower was named a Visionary for the 6th time
8070463406
Industry Guides
Workforce Management Software
Workforce Management Software is a digital tool that manages scheduling and operational processes to...
8156863406
Industry Guides
Field Service Management Software: What it is & How it Works
Discover what field service management is, explore how field service management software works, and ...
8156863406
Industry Guides
The Field Service Management Organization's Guide to IoT Smart Homes
Discover how a field service IoT platform can help your FSM organization meet the growing demand for...
8156863406
White Papers & eBooks
The Art of Major Appliances
Learn how field service management software can connect the dots to create a picture-perfect service...
9452863406
White Papers & eBooks
Build vs. Buy
The case for purchasing a field service management platform versus custom build
12736063407
White Papers & eBooks
Why Field Service Management Technology Needs to be Included in Next Year’s Budget
Budgeting season is here. Field service companies who are proactive and strategic in economic downtu...
13340863407
Infographics
Is your HVAC business feeling the heat? Own Your Brand. Own The Customer Experience
HVAC companies that take control of their brand and own the customer journey will see big dividends ...
16710463407
White Papers & eBooks
Fighting Inflation with Field Service Management
While the global economic landscape changes and inflation surges, it’s critical for field service or...
18870463407
White Papers & eBooks
Sustainability in the Field Service Industry
Implementing the right field service management software – as part of a larger digital transformatio...
21376063407
White Papers & eBooks
Home and Extended Warranty
Home and Extended Warranty Growth Strategies to Improve Customer Lifetime Value
31139263408
White Papers & eBooks
Accelerating ROI for Third-Party Servicers
Learn how global organizations using third-party contractors achieve fast ROI and real-world benefit...
31225663408
Analyst Papers
Frost & Sullivan Report: ServicePower Recognized for Customer Value Leadership
ServicePower Recognized for Customer Value Leadership North American Field Service Management Indust...
40211263408
Webinars
Creating Exceptional Customer Experiences with Augmented Reality
Streem and ServicePower are working together to elevate customer experiences and reduce costs with A...
47900863408
White Papers & eBooks
Six Ways To Leverage Augmented Reality And Remote Support Tools To Enhance The Consumer Experience, Improve Workforce Efficiencies, and Drive Revenue
Download our eBook paper to discover six areas where you can leverage AR and remote support tools in...
48160063408
White Papers & eBooks
Post Pandemic Preparedness Guide: FOUR LESSONS LEARNED FROM COVID-19 THAT ARE HERE TO STAY
The COVID-19 pandemic brought with it many changes for the field service industry. In our eBook we t...
58441663409
White Papers & eBooks
Retail Companies: Maintain a Competitive Advantage by Leveraging a Field Service Solution
Foreword-thinking organizations understand that nurturing the customer experience goes beyond the in...
64403263409
White Papers & eBooks
5 Ways Power & Utility Companies Can Leverage Field Service to Ensure Financial Success
Power & utility providers are under increasing financial pressure due to a growing competition from ...
64403263409
Infographics
Field Service Management Software Delivering ROI Quickly
Transform your field service experiences with personalized solutions for blended workforces and achi...
64576063409
White Papers & eBooks
2021 Top Ten Trends
Download our eBook paper for five plays on how to emerge better and stronger from the pandemic.
64835263409
Webinars
Property & Casualty 360
Join this complimentary webcast for insights to help you effectively battle fraud in the wake of the...
70883263409
Infographics
Insurtech Solutions are more Important Than Ever: How Field Service Management Software Can Help
Insurance companies across all sectors are facing greater challenges than ever before
77449663409
Webinars
On-Demand - Why InsurTech is More Important Now than Ever
Watch our panel webinar with AIG and HSB, as we discuss strategies, industry trends, and InsurTech s...
80560063410
White Papers & eBooks
The Future is Now: Why Third-Party Workforces Are No Longer an Option
The time is now for organizations to embrace the use of third-party workforces. The right technology...
91532863410
White Papers & eBooks
Six Opportunities for Improving the Lifetime Value of Your Home Warranty Customers
Download Your Copy of Six Opportunities for Improving the Lifetime Value of Your Home Warranty Custo...
96976063410
Analyst Papers
Enhancing the Property & Casualty Customer Experience through Digital Scheduling
Policy holders want tech-enabled experiences. Learn more about our innovative scheduling solution to...
103542463410
Webinars
Improving Capacity Management and Customer Experience: A Case Study with Ideal Boilers
Learn how Ideal Boilers improved capacity management and customer experience with ServicePower
104233663410
Case Studies
Richer Sounds Reduces Repair Costs
Richer Sounds reduce repairs costs while maintaining high levels of customer service
107084863410
Case Studies
Safeware Utilizes Onboarding and Credentialing
Safeware utilizes ServicePower to streamline operations for better network performance management
107084863411
White Papers & eBooks
We are moving to an experience economy. Are you ready?
In this high-speed digital world, organizations across the board, from small to global enterprise, a...
109072063411
Case Studies
Electrolux Saves Time and Millions
Discover how Electrolux saves time and money with Scheduling and Claims Management
111404863411
Case Studies
BrandSmart Receives Great Results After Eliminating Paper
See the results realized after removing paper with ServicePower
111404863411
Case Studies
Baxi Increases Customer Satisfaction and Efficiency
See how Baxi improves the efficiency of job scheduling and reduces operational costs improving custo...
111404863411
Case Studies
ESI Implemented ServicePower’s Full Suite of Managed Services
The ServicePower system helps ESI reach their goals efficiently and in a cost-effective manner.
111404863412
Case Studies
Castelan Group Outsourced Third-Party Management to ServicePower
Castelan reduced operational costs and increased first-time-fix-rates with ServicePower
111404863412
Case Studies
Amynta Improves Customer Satisfaction By 15%
Amynta utilizes ServicePower to increase claims processing efficiency
111404863412
Case Studies
LG Increases NPS Score
See how LG increased their NPS Score with ServicePower
112528063412
Case Studies
AIG Increases First Time Fix Rates
See how AIG increase first time fix rates and decreases time on site
112528063412
Case Studies
GE sees $40M in Claims Savings YoY
Learn how GE is saving $40M YoY in claims savings with ServicePower
112528063412
Infographics
Running Field Service as a Profit Center
Nearly three-quarters of today's services organizations are managed as profit centers, with their ow...
115120063413
Infographics
Satisfaction with Current Field Service Management Solution
Less than two-thirds of field service organizations (FSOs) are currently satisfied with their existi...
115120063413
White Papers & eBooks
Supporting the End-to-End Customer Journey by Providing Seamless Service & Support
In today's technically savvy world, consumers are increasingly demanding fast fixes and self-service...
116416063413
Infographics
Addressing the aging workforce with a mixed field service model
The workforce landscape is changing. Learn how to embrace it.
119958463413
White Papers & eBooks
Field Service Management in the Modern Era: Managing Both Employed and Contracted Workforces
The field technician workforce is changing. Discover how to adapt with a mixed-workforce and innovat...
121081663413
Infographics
FSM Deployment Challenges
Pressing deployment challenges with any field service technology
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Infographics
Improvement with FSM Technologies
When using an FSM, organizations see these improvements
122896063413
White Papers & eBooks
Integration with ServicePower
Integrating with ServicePower is easy.
123520848414
White Papers & eBooks
RL - 5 Technologies for Mastering Customer Experience
Field service companies learn how to track all 5 stages of the customer journey.
133702776414
White Papers & eBooks
Tracking All 5 Stages of the Customer Experience
This eBook focuses on how to track all 5 stages of the field-service customer journey.
133709247414
White Papers & eBooks
Simplifying the 4 Complexities of Contractor Management
Learn how to simplify the 4 complexities of contractor mgmt with this free eBook that focuses on get...
137529613414
Infographics
Benefits of Field Service Management Software
Discover the benefits of FSM Software
137584063414
Analyst Papers
5 Key Elements Your Security Service Management Solution Must Have
Discover the 5 key elements your security services management solution must have to improve your bot...
139260117415
White Papers & eBooks
The Power of Connected Service
Discover the power of connected field service management with ServicePower.
139773218415
White Papers & eBooks
Staying Connected, Meeting the Needs of Your Customer
Discover how you can connect your field service organization
144049663415
White Papers & eBooks
Deliver Faster, Smarter Service with IoT
Learn how the Field Service industry is using IoT to solve problems and improve efficiencies.
145172863415
White Papers & eBooks
Driving Profitable Growth in the Insurance Sector
Learn how ServicePower can help drive profitable growth in the P&C Insurance Sector
157265263415
White Papers&eBooks
Mobile Connectivity Adds Value to the Service Relationship
Learn how to mobile technology can connect your techs and customers, yielding a better service exper...
157438063415
White Papers & eBooks
Delivering a Better Customer Experience
Learn how to digitally engage with your customers, personalize the service experience, empower your ...
158129263416
Webinars
Contractor and Warranty Claims Management
Learn about ServicePower's contractor and warranty claims management solution!
172576063416
White Papers & eBooks
Optimizing Technology Enablement: How it Benefits Customer Lifetime Value
Discover how you can monetize on emerging technology in the field service industry.
173857663416
White Papers & eBooks
The Customer Experience Revolution in IOT: From Data to Action
Discover how to take your company from data to action in our latest whitepaper The Customer Experien...
175672063416
Webinars
3 Pillars of Customer Experience
Did you miss our webinar with Field Technologies? Access the recording of the webinar now.
181115263416
White Papers & eBooks
Free Download: Route your Company Into Success
Learn about schedule and route optimization
187678063416
Research Papers
Receive Your Free Download!
Aberdeen: learn how to incent sales to drive service dollars
192170863417
News Articles
Free Edition of Field Technologies Magazine - Field Mobility in 2017
From Field Technologies: Field Mobility
194417263417
Infographics
Top KPIs Best Practice FSO Track of Warranty Management
Learn about the top KPIs field service organizations need to monitor
198841663417
Research Papers
Free Aberdeen Report - Field Service 2016: Strengthen the team and bond with your customers
Aberdeen: Find out how to strenghten the relationship with your customers
202110463417
News Articles
Free Field Technologies Special Report! Preparing Your Business For The IoT Era
From Field Technologies: Preparing for IoT
202715263417
News Articles
ServicePower named to Top 20 Most Promising Utilities Technology Solution Providers 2016
ServicePower named Top 20 Utilties Provider. Find out why!
203492863418
News Articles
Free Edition of CIO Review - Mobile Workforce Management Made Simple
From CIO Review: Mobile workforce management made simple
209368063418
News Articles
Free Special Report - 5 Critical KPIs for Field Service Success
From Field Technologies: 5 critical KPIs for field service operators to mind
216020863418
News Articles
ServicePower named to Top 20 Most Promising Utilities Technology Solution Providers 2015
ServicePower named Top 20 Utilties Provider. Find out why!
221978863418
News Articles
Field Mobility 2016: Learn How Your Peers are Leveraging Today's Technologies
From Field Technologies: Learn how the industry is using mobile technology
226212463418
News Articles
ServicePower named to Top 20 Enterprise Mobility Providers
ServicePower named Top 20 Mobile Provider. Find out why!
228286063419
News Articles
ServicePower named to Top 20 Oil and Gas Tech Providers
ServicePower named Top 20 Oil and Gas Provider. Find out why!
228286063419
Research Papers
Aberdeen - Printing in 3D
Aberdeen: learn how 3D printing can impact field service
229844863419
Research Papers
Service Culture in 2015: Creating an Environment of the Customer
Aberdeen: learn how best in class organization incorporate the customer at all levels
237966463419
Research Papers
Service Revenue Leakage
Financial waste is senseless. Download Aberdeen's latest checklist to share with your team Avoid Ser...
238398463419
Research Papers
Social Field Service: Collaboration on the Fly
From Aberdeen: find out why best in class field service providers support social collaboration in th...
238916863419
Research Papers
Transform Techs from Workers to Service Heroes
Aberdeen: learn how to transform techs to heroes!
240299263420
Research Papers
Field Service Workforce Management Empower Tech 3.0
Aberdeen: learn how MWFM software can empower technicians to succeed
244360063420
Infographics
Best Practice KPIs Used For Field Services
Learn what the best KPIs for field service are
244547263420
Research Papers
Evolution of Smart Service: Connected to the Future of Resolution
Aberdeen: find out how how leaders use IoT and M2M to improve operations
245656063420
News Articles
BrandsMart USA Doubled the Number of Completed Jobs per Tech!
From Field Technologies: learn how BrandsMart used mobile workforce management software to improve o...
245828863420
News Articles
The Field Service Software Selection Survival Guide
From Field Techncologies: FSM software selection
247643263421
Research Papers
Service Performance Management: Smarter Data, Better Decisions
Aberdeen: Measuring performance in field service
249198463421
News Articles
Field Mobility: Understand How Your Peers Are Using Mobile Technology?
Learn how the field service ecosystem utilizes mobile solutions
250922863421
Research Papers
Service Parts Pricing Optimization: Making More Profit without Losing Service Excellence
Learn about parts optimization in this white paper
259649263421
Research Papers
Find the Green - Sustainability Initiatives in Service
Aberdeen: learn how sustainability initiatives drive service
260426863421
White Papers & eBooks
The Right Information Empowers a Results Driven Workforce
From Aberdeen: find out how to drive results with data
264059263422
Research Papers
State of Service Management Roadmap to a Profitable 2014
Aberdeen: find out how and why to measure product and service performance to drive profitability
266737663422
Case Studies
Northern Ireland Electricity Case Study
Norther Ireland Electric Case Study: schedule and route optimization
271936063422
Infographics
Field Service Management Excellence and Customer Value Leadership
Read a summary of the Frost & Sullivan blog post that announced ServicePower's Award for Customer Va...
1675417663422
